Shipping
<Malta and Gozo>
Orders are delivered either by us or by our courier partner Connect within 4 business days after payment is received.
Free Delivery
– Malta: Free delivery on orders over €35
– Gozo: Free delivery on orders over €50 (delivered by Connect)
You will receive an email update from us once your order is ready for delivery (please check your spam folder just in case).
If your order is delivered by Connect, you will also receive an email directly from them.
If you will not be home on the scheduled delivery day, please contact Connect directly to arrange an alternative time and avoid unnecessary trips.
Local Pick-up
Pick-up is available with no minimum order at the following locations:
– Naxxar: Parking area of Maypole, 21st September Avenue – anytime
– Sliema: Bisazza Street – Monday, Wednesday & Friday, 12:00–17:30 (excluding public holidays)
Pick-up time can be arranged in advance via WhatsApp (+356 9904 9254) or email.
<Europe, UK, USA, Canada>
Minimum order is 7.9 euros.
Shipping to countries outside Malta is with a registered mail with a tracking number. The price is calculated according to the weight of your total order in your cart.
It takes approx. 5 – 14 working days depending on the countries with standard mail.
The shipping time also may vary according to how busy your local post office is at the time of arrival in your country, such as Christmas and New Year’s period takes longer than other period.
– Registered mail with a tracking number: it takes the same time as Standard mail, but it is with a tracking number and it can be tracked.
– Parcel post with a tracking number: This service is for a order more than 2kg and it takes slightly longer than the standard mail. This method can also be tracked.
DHL Express by courier
Minimum order is 35 euros.
Up to 2-3 working days of delivery in EU countries
Destination countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovenia, Spain (except Canary Islands), Sweden, Vatican
| UP TO 1.5 kg | 24.77 € |
| 2 kg | 25.68 € |
| 2.5 kg | 26.59 € |
| 3 kg | 27.53 € |
| 3.5 kg | 30.79 € |
| 4 kg | 34.05 € |
| 4.5 kg | 37.32 € |
| 5 kg | 40.58 € |
| 5.5 kg | 43.84 € |
| 6 kg | 47.12 € |
| 6.5 kg | 50.39 € |
| 7 kg | 53.67 € |
Other European Countries: Albania, Andorra, Bosnia & Herzegovina, Gibraltar, Montenegro, Norway (25% of VAT has to be added to the total order), Serbia, Switzerland, United Kingdom
| UP TO 1.5 kg | 27.46 |
| 2 kg | 28.29 |
| 2.5 kg | 29.11 |
| 3 kg | 29.95 |
| 3.5 kg | 33.28 |
| 4 kg | 36.60 |
| 4.5 kg | 39.93 |
| 5 kg | 43.25 |
| 5.5 kg | 46.58 |
| 6 kg | 49.90 |
| 6.5 kg | 53.23 |
| 7 kg | 56.55 |
Up to 5 working days of delivery in USA & Canada (it might take longer at the custom)
We have currently paused shipping to the USA due to the customs fees and potential delays in transit.
| UP TO 1.5 kg | 28.27 € |
| 2 kg | 29.08 € |
| 2.5 kg | 29.88 € |
| 3 kg | 30.68 € |
| 3.5 kg | 33.88 € |
| 4 kg | 37.07 € |
| 4.5 kg | 40.26 € |
| 5 kg | 43.45 € |
| 5.5 kg | 46.64 € |
| 6 kg | 49.84 € |
| 6.5 kg | 53.03 € |
| 7 kg | 56.22 € |
Stockist
You can find some of our Japanese loose tea and Matcha at the following shops in Malta.
Casa Natura, 117 High street, Sliema Tel: 21 31 91 29Vincent’s Eco Farm, Triq il-Qanfud (sidestreet from Triq Sir Temi Zammit/Triq l-Imgarr) L-Imgarr Tel: 99 58 76 61Provita – perfumery & health shop 19, 21st September Avenue Street, Naxxar Tel: 21 41 24 52